Sunday, April 29, 2007

TravelCLICK Honored with ITA's CityLIGHTS Award

(SUMMARY)
The Illinois Information Technology Association (ITA) has honored TravelCLICK with its CityLIGHTS CEO of the Year Award.

CityLIGHTS honors the state’s outstanding information technology companies and executives.
Robert Post received the CEO of the Year Award in acknowledgement of TravelCLICK’s growth and impact in the travel marketplace. From 2004 to 2006 the company’s revenues more than doubled, from $53 million to more than $112 million. This strong financial performance, combined with aggressive customer support has positioned TravelCLICK as an industry leader. One strategy that attributed to their success as a fast-growth company is their acquisitions and parterships.

The Illinois Information Technology Association is focused on building and developing the Illinois technology community through collaboration. ITA presented the award April 12 at the CityLIGHTS Awards Gala at the Drake Hotel in Chicago, attended by more than 500 technology executives from across the state.

(COMMENTS)
I have attended a few industry awards galas, such as last year's NRA Salute to Excellence Gala in Chicago. In our industry, it is so important to award key leaders who raise visibility and gain greater market awareness throughout the hospitality field. TravelCLICK is a great example of a consumer-driven company, and can certainly teach alot to other industry professionals. I think this is why our industry is forever changing and evolving, because innovative ideas are so easily transferrable whether you work in a country club or Burger King. At the end of the day, its all about the customer, so any tips and suggestions from within the industry are to be welcomed and embraced.

Saturday, April 14, 2007

HFTP Unveils Newest Addition to the HITEC 2007 Exhibit Hall, the Club Technology Pavilion

(SUMMARY)
The 2007 Hospitality Industry Technology Exposition and Conference (HITEC®), produced by Hospitality Financial and Technology Professionals (HFTP®), will showcase specialty technology such as member relationship and golf course management software in the Club Technology Pavilion, the newest addition to the exhibit hall, June 26 - 28 at the Orange County Convention Center in Orlando, Fla.

The Club Technology Pavilion will be a special area in the exhibit hall with hands-on displays of the latest in emerging club technology. There will be approximately 15 different club-related exhibitors at the pavilion, including Jonas Software, ClubSoft, TAI Club Management Systems, Gatekeeper Business Solutions, Northstar Technologies and more. The pavilion will feature club-specific software and products like club management, membership management, inventory control, food and beverage management, recipe/menu management, golf course management, salon and spa management, guest/member history and more.

Other club technology opportunities at HITEC 2007 include Club Technology Boot Camp and the Club and Hotel Controllers Conference. Club Technology Boot Camp, June 25, will allow newcomers the opportunity to learn about the technology used in the club industry and for veterans to get an update on industry trends. The Club and Hotel Controllers Conference, June 26 – 27, will feature general information sessions, as well as four club specific sessions focusing on financial trends, identity theft, fraud and being a business partner.

(COMMENTS)

I was very excited to see that not only would there be products available for Club managers, but there is going to be an entired pavillion devoted to Club management technology! Historically, Clubs are not always at the forefront of technology innovations, due to their conservative and traditional nature. But it is plain to see now that there are many opportunities for Clubs to break into the 21st century without sacrificing their image and legacy. I went to the National Restaurant Association's trade show last year in Chicago, which is the largest of its kind for the Restaurant Industry, and so I know the magnitude of an industry wide trade show and exhibition, such as the HITEC conference. For a trade show of this comparable size to have an entire pavillion dedicated to Club's is a huge step towards uniting the private club industry with the hotel industry, by means of technology. Technology is a great way to improve club services and manage member data, and I hope to see many clubs in the future embrace the available products.

Sunday, April 1, 2007

TravelCLICK Reservations and Marketing Solutions

(SUMMARY)
TravelCLICK, Inc. showcased its complete reservations and marketing solutions, including central reservations with interactive Web booking engine, market intelligence and Internet marketing services, at Tianguis Turistico in Acapulco this past week. The company’s aims to increase profitability and build asset value for independent hotels, small chains and branded properties.
The centerpiece of TravelCLICK’s product suite is the iStay, which is a CRS that takes the interactive shopping environment one step further by integrating hotel packages and enhanced stay options on the same screen as room reservations. iStay displays floor plans, videos, 360-degree room views, and up to six large, compelling photographs per room type. This technology provides a guest-driven, integrated shopping and booking experience that keeps users engaged, encouraging up-sell and generating higher conversion. The iHotelier CRS also provides seamless connectivity to the GDS allowing properties to control rates and availability, monitor performance and identify opportunities for growth.


(COMMENTS)
I chose to write about this article because the setting of Mexico caught my eye, having spent thelast week of Spring Break in the country. I learned that TravelCLICK is showcasing several new solutions at Tianguis Turistico that allow hotels to manage and market more effectively. TravelCLICK has a channel management solution called ChannelDirect, which helps hotels manage rates and inventory across third-party sites from an easy-to-use Web platform. I think that both of these programs are a great example of how these tech-solutions are going global which is especially important in Mexico, a major tourist area. I think that if many hotels in Mexico start to implement these programs, travel to Mexico will increase exponentially, making the language barrier less of an obstacle. Especially having traveled to Mexico last week, I could think of many examples of how the particular hotel could have benefitted from this type of program.